Meet the Pinnacle Living Team

Scott is an experienced leader in the senior living industry, with over twenty years of service. He holds a bachelor’s degree in healthcare administration and has been a licensed nursing home administrator since 2001. Throughout his career, Scott has served as an executive director for both skilled nursing facilities and assisted living communities. He is dedicated to his residents and values team building, taking pride in getting to know the residents, their families, and his team. Outside of work, Scott enjoys spending time with his wife, visiting his two grown children, gardening, doing yard work, and cheering for UVA.

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Shakerrie joined the Pinnacle Living team at the end of August 2024, bringing a wealth of experience and a deep commitment to enhancing quality and service to support residents and team members. With more than 11 years of experience in senior living and healthcare, she spent her first five years specializing in aging services before embarking on a journey to Zambia, where she lived for six years. While in Zambia, she contributed to healthcare technology projects and youth engagement programs across Africa. Shakerrie is a certified dementia specialist and a Licensed Nursing Home Administrator, holding degrees from James Madison University and the University of North Carolina at Chapel Hill. In her free time, she enjoys reading, sewing, and cooking.

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Shirley's extensive involvement in the United Methodist Church and her deep understanding of the relationship between Pinnacle Living and the church make her a valuable asset to our organization. With her long-standing membership in the United Methodist Church and active participation across the Virginia Conference, Shirley brings invaluable insights and connections to our community. Her ability to navigate church settings and effectively communicate church decisions to our Board enhances our collaboration and ensures alignment with the values and priorities of the church. Her dedication to fostering strong relationships between Pinnacle Living and the United Methodist Church strengthens our mission and enriches our community.

Temeika joined Pinnacle Living in June 2021 as the Director of Nursing at Cedarfield, where she played a pivotal role in obtaining Medicare certification. In September 2023, she transitioned to Vice President of Clinical Services, overseeing clinical operations and health services across all Pinnacle Living communities. With 11 years of experience serving seniors, Temeika is deeply committed to delivering quality care and services to Pinnacle Living residents.

Richard has been an integral part of our team since June 1995, serving in various roles that showcase his expertise and dedication, including an Executive Director, Vice President of Construction and Development, and Vice President of Mission Implementation. As the Vice President of Administrative Services, Richard brings a wealth of experience and knowledge to his position. Richard holds a master's degree in human resource management and a bachelor's degree in business administration. Additionally, Richard is a licensed nursing home administrator and an aging services surveyor for the Commission on Accreditation of Rehabilitation Facilities (CARF).

Philip joined the WindsorMeade Board in 2022. He and his wife, Virginia, became residents of WindsorMeade in 2012, immersing themselves in the community. Originally hailing from Michigan, Philip graduated from the University of Michigan and its law school before embarking on a career in the U.S. Air Force. During his time in the Air Force, Philip served in various locations across the U.S., the Pacific, and Europe, gaining invaluable experiences and perspectives. After his military service, he transitioned to roles within Department of Defense (DOD) agencies, specializing in procurement legal matters. Philip's diverse background and commitment to service make him a valuable addition to the WindsorMeade Board, where he brings a wealth of knowledge and perspective to benefit the community.

Lisa is a seasoned public finance partner at McGuireWoods, LLP, with over 21 years of experience specializing in tax-exempt bond financings. Her practice encompasses serving as bond counsel, underwriter's counsel, borrower's counsel and bank counsel. Lisa has demonstrated expertise in facilitating capital financing for senior living communities nationwide, helping secure funds for vital capital projects. Lisa's dedication and proficiency have made her a trusted advisor in public finance.

Mark joined Pinnacle Living in May 2010 and oversees all computer, network and telephone systems. Before joining Pinnacle Living, Mark worked as a managed services provider at CTS Integration. He holds a bachelor's degree in business administration from Virginia Commonwealth University, an associate degree from ECPI, and numerous industry certifications from Microsoft and Cisco Networking.

Martha has been the Director of Church and Community Relations at Pinnacle Living since 2014, where she spearheads initiatives to strengthen ties between the organization and the Virginia United Methodist Conference. With a background spanning over 14 years in fostering inclusivity and lay leadership excellence at the Virginia Conference, Martha brings a wealth of experience to her role. She holds professional certification in Older Adult Ministries from The United Methodist Church and earned her Master of Social Work degree from Virginia Commonwealth University, complemented by a Bachelor of Arts in Religion and Social Work from Meredith College. Martha's dedication to enhancing community relationships aligns seamlessly with Pinnacle Living's mission.

Kevin has been integral to Pinnacle Living since April 2005, overseeing accounting, finance and information technology operations. Before joining Pinnacle Living, he gained valuable experience working with the Commonwealth of Virginia. He holds a master's degree in business administration from the University of Richmond and a bachelor's degree in business administration with a focus in accounting and finance from Radford University. Additionally, Kevin is a Certified Public Accountant and holds a Chartered Global Management Accountant License, demonstrating his expertise in financial management.

Laura joined Pinnacle Living in March 2022, bringing over 25 years of experience in senior living sales, marketing and research. As the head of sales, marketing, branding, research, advertising, public relations and communications, Laura drives strategic initiatives for Pinnacle Living. With a background in market research, competitive analysis and developing marketing strategies, she is dedicated to new business development and potential expansion efforts. Her expertise spans all facets of senior living research, sales and consulting, making her an invaluable asset to the team. With practical experience as a former marketing and sales director, Laura excels at uncovering consumer insights and market trends. She holds a Bachelor of Science in business/e-business with Honors and is a certified occupational therapy assistant, demonstrating her commitment to excellence and versatility.

Kevin brings a wealth of expertise to the Pinnacle Living Board. As the Learning and Performance Center Director and Chief Learning Officer for Chesterfield County Government in Chesterfield, Virginia, Kevin connects performance and talent development with the county's service delivery strategy. With 30 years of human resources experience, he deeply understands business and people, enabling organizations to realize their business objectives successfully. A lifelong Methodist, he holds a bachelor’s degree in psychology from West Virginia Wesleyan College and a master's degree in adult education/human resource development from Virginia Commonwealth University. Kevin has held leadership roles at Reveille UMC and the Virginia UM Conference. He is an advisor for Gyrus Systems and holds memberships on The PACE Center Board, the Virginia Commonwealth University (VCU) Alumni Council, and the VCU School of Education Alumni Council. He is also an adjunct associate professor in human resource management at the University of Richmond's School of Professional and Continuing Studies. Previously, Kevin served as President of the Alumni Association and a Trustee for West Virginia Wesleyan College, showcasing his commitment to education and community involvement.

Lisa Han is the co-founder, president, and Chief of Innovation for Insight Therapeutics, LLC. She has expertise in geriatric health issues and long-term care, working as an investigator, project manager and consultant for numerous studies. Her interests include chronic diseases related to aging, disease prevention, healthcare economics and care transitions. She earned a bachelor's degree in business administration focusing on finance from Old Dominion University and a master's degree in public health from Eastern Virginia Medical School/Old Dominion University, emphasizing epidemiological methods.

James brings a wealth of experience and a passion for resident-centered care to his role at Pinnacle Living. With a bachelor's degree in business administration from Radford University and a nursing home administrator license since 2010, James has successfully managed skilled nursing facilities in Virginia and North Carolina and opened a standalone Memory Care unit. He is committed to fostering tight-knit team cultures and ensuring engaging resident experiences. Since joining the Hermitage Roanoke team in 2019, James has prioritized regulatory compliance and resident-driven decision-making. Outside of work, he enjoys spending time with his wife and two children, playing guitar, and watching college football.

Kelly joined the Pinnacle Living team in 2022. In May 2024, she finished her formal training to become a licensed Nursing Home Administrator and completed her master's degree in health administration at Virginia Commonwealth University. She now serves as the Director of Strategic Initiatives, helping to coordinate, implement and oversee strategic initiatives for Pinnacle Living. She has eight years of experience serving older adults in a variety of capacities, including as a caregiver and an aging services researcher. She enjoys spending time with her husband, cooking and gardening.

Harvey has been a dedicated Board member since 2015, bringing a wealth of legal expertise and leadership experience to Pinnacle Living. His distinguished legal career includes partnership in a private practice law firm, serving as a supervisory assistant to the United States Attorney, and holding the position of elected Commonwealth’s Attorney for 14 years in Virginia Beach, where he oversaw a staff of 92. Harvey was elected president of the Virginia Commonwealth’s Attorneys Association, representing 120 jurisdictions, and chaired the board of directors for the Commonwealth’s Attorneys Services Council. Additionally, he chaired the board of the Virginia State Bar Association Criminal Law Section and served on the board of directors for the National District Attorney’s Association. Harvey's commitment to justice extends beyond his local and state roles. He was appointed via the U.S. Senate to a panel making findings and recommendations on sexual assault in the military, highlighting his dedication to addressing critical issues on a national level. Currently, Harvey serves as a director on the board of the Virginia Criminal Justice Foundation, further demonstrating his ongoing commitment to advancing justice and serving the community.

Frances has been an invaluable member of the Pinnacle Living team since March 2011. She provides comprehensive administrative support to the President and CEO, collaborates closely with the Pinnacle Leadership team, and serves as the recording secretary for the Boards of Directors of Pinnacle Living and WindsorMeade Williamsburg. With a bachelor's degree in English and a master's degree in teaching  from Virginia Commonwealth University, Frances brings a solid educational background to her position. Outside of work, she resides in Mathews, Virginia, with her husband, John, and enjoys indulging in her passions for gardening, cooking and outdoor activities during her free time.

​​Hank is the Senior Vice President and Commercial Banking Relationship Manager at Truist Bank in Richmond, Virginia. With over 20 years of experience in the Metro Richmond banking market, he has a diverse client base, including in the commercial and industrial sectors, institutional and government/public finance, nonprofit organizations, and Continuing Care Retirement Communities. Hank’s extensive banking knowledge, fiscal acumen, and economic development experience enable him to provide tailored solutions for his clients’ specific needs. Hank graduated from Virginia Polytechnic Institute and State University (VA Tech) in 1995 with a bachelor's degree in financial management. During his senior year, he served as the team captain of the VA Tech football team. He resides in Richmond, Virginia, with his wife, Cynthia, and their two sons, Henry III and Leland Isaac.

Ms. Netting is a Professor Emerita from Virginia Commonwealth University (VCU) School of Social Work and has been a member of the Pinnacle Living Board since 2017. With extensive practice experience as a gerontological social worker in East Tennessee, she directed an office on aging, pioneered a community-based foster grandparent program, and played a pivotal role as coordinator of evaluation, training, and technical assistance for a 16-county Area Agency on Aging. After completing her Ph.D. at the University of Chicago, Ms. Netting taught macro social work practice at Arizona State University for ten years before dedicating 19 years to teaching at VCU until her retirement in 2011. Her contributions span various topics, including the meaning of church affiliation, oversight and regulation for continuing care retirement communities, and geriatric case management. Ms. Netting continues her academic involvement as an associate editor of Reflections: Narratives of Professional Helping. She remains active on multiple boards and councils, advocating for the planning and development of gerontological and long-term care services, showcasing her enduring commitment to the field.

Dr. Jones brings a wealth of experience and expertise to the Pinnacle Living Board of Directors, where he has served since 2017. As a retired United Methodist clergy member with 40 years of dedicated service as a pastor and district superintendent, he brings a deep understanding of community needs and a commitment to service. In addition to his role on the Pinnacle Living Board, Dr. Jones has been a member of the Board of Managers of the Virginia United Methodist Development Co. since 2016. He has also contributed his financial acumen as a past member of the United Methodist denominational Council on Finance and Administration. Beyond his religious and financial roles, Dr. Jones has been involved in community service, previously serving as the Bike Service Advisor for REI, Inc., and volunteering with the IRS VITA program.

Dan joined Pinnacle Living in May 2018 and assumed the role of Chief Operating Officer in October 2021. With over 35 years of experience in healthcare operations and senior living leadership, Dan brings a wealth of knowledge and expertise to his role. Dan oversees all day-to-day operations of senior living communities and provides corporate support for sales and marketing, clinical services, and administration. He ensures that each community maintains the highest standards of support and operational efficiency

Dan is a graduate of New Hampshire College and holds current Virginia nursing home administrator and preceptor licenses. Dan resides on the south side of Richmond with his wife of 30 years, Melanie. They have two grown children, and when not working, Dan enjoys spending time with his young grandson.

Chris is originally from Western Pennsylvania. He is a 1989 graduate of Slippery Rock University, with a bachelor's degree in public administration. Chris began working at Hermitage Northern Virginia in the spring of 1992 and became the Administrator of Hermitage Northern Virginia on January 1, 1994.  In the spring of 1997, he became the Executive Director of Cedarfield. In July 2003, Virginia United Methodist Homes, Inc, now Pinnacle Living made the decision to merge the operations of Hermitage Richmond and Cedarfield. At this time, Chris became the Executive Director of both Richmond communities. On July 1, 2005, Chris became President/CEO of Pinnacle Living. Since assuming this role, Pinnacle Living has successfully developed and opened one Life Plan Community in Williamsburg, Virginia, undertaken major repositioning renovations at Cedarfield, and the organization works continuously to update and maintain their two other continuing care communities.

Amy is a seasoned leader in the senior living industry, with over two decades of experience dedicated to enhancing residents' lives and cultivating compassionate communities. Since joining Pinnacle Living in 2003, she has held various roles, including Director of Wellness and Leisure at Cedarfield, Administrator of Resident Services, and Associate Executive Director. Most recently, Amy served as the Executive Director of Hermitage Richmond, another esteemed Pinnacle Living community. Outside of work, Amy enjoys spending time with her husband and two grown children. Amy's passions reflect her nurturing spirit and commitment to enriching lives, whether walking her two German Shorthaired Pointers, cheering on her favorite sports teams, indulging in pottery or tending to her garden.

Bill is a seasoned senior living executive with over two decades of experience serving in various leadership roles, including Administrator and Chief Operating Officer. In 2023, he assumed the role of Executive Director at Hermitage Richmond, following a life-changing decision to relocate to Richmond with his family in 2022. Before joining Hermitage Richmond, Bill spent 13 years as the Executive Vice President and Chief Operating Officer at Georgia Living Management, Inc. Before transitioning to senior living, Bill held operations management positions in logistics and advertising fulfillment. A graduate of Wake Forest University with a degree in economics, Bill furthered his education with a master's degree in business administration from Georgia State University. Outside of work, Bill enjoys spending time with his wife, Allison, and their three sons, traveling, engaging in outdoor activities, exploring new restaurants and tending to his yard.

Charles joined the Pinnacle Living team in August 2017 after retiring as a Virginia Conference United Methodist Clergy. As Director of Donor Development and Retired Clergy Housing Corporation, Charles brings a wealth of experience and a deep commitment to service. During his active clergy years, he served on the Board of Directors for the Virginia United Methodist Homes, Inc. Charles was excited to join the leadership team, where his background as a clergy member has proven invaluable. His training and dedication to serving others continue to make a positive impact in his new role.

Andrea has served in her Executive Director role since November 2021. She brings over 20 years of experience in growing and leading teams through organizational change, improving operations, and driving revenue while delivering the highest satisfaction levels. Andrea holds a bachelor's and master's degrees in business administration from The College of William and Mary and has worked in senior living since March 2013. A lifelong resident of the Virginia Peninsula, she and her husband have two sons. They enjoy spending time with their extended family and are lucky enough to be surrounded by them. Andrea's favorite things to do are watching her sons play sports, reading, hiking and spending time at the beach.